Privacy Policy

Privacy Statement

The Fishermen’s Mission is a caring national maritime charity.  In accordance with the Data Protection Act 1998, we are committed to ensuring that the Mission not only meets the legal requirements but also establishes a culture of good practice regarding personal information of its supporters.

Although these principles apply to all our communications; this statement focuses on our use of personal information collected electronically through the Mission website or email. Given the evolving nature of electronic communications, we reserve the right to change the details of this privacy statement by posting changes online, at any time. The Mission takes the privacy of its supporters very seriously and is committed to protecting your privacy online. This Policy explains the privacy and the data protection practices that apply to the Mission website operated by our Head Office.

This statement is made in accordance with the requirements of the Data Protection Act 1998 in order to alert valued contacts to the Mission’s data processing practices which will govern the processing of your data. If you have any queries about this statement please contact The Fishermen’s Mission, Mather House, 4400 Parkway, Solent Business Park, Fareham, Hampshire PO15 7FJ, telephone 01489-566-913 or email: enquiries@fishermensmission.org.uk If you have any queries specifically about data protection at the Mission please contact the Director of Fundraising at the same address.

Nomenclature

In this Policy references to, RNMDSF, Fishermen’s Mission, The Mission or to ‘we’ or ‘us’ are to the Royal National Mission to Deep Sea Fishermen a registered charity in England and Wales No. 232822: and registered charity in Scotland No. SC039088).

Safeguards

Our aim is to safeguard our supporters’ privacy while providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

What information do we collect?

We collect two kinds of information about our supporters:

  1. non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it simply allows us to monitor and improve our online service.
  2. personal information such as name, postal address, telephone number, email address, date of birth (where appropriate), card or bank details, information about your interests and hobbies etc. We collect this information only in connection with specific activities, such as registration for events or special promotions, product purchases, feedback, donations, competition entries etc. The information is either needed to fulfill your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse the site. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

How do we collect information?

We will obtain personal information from you when you enquire about our activities, register with us, send or receive an email, make a donation or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website, our projects, newsletter or an appeal etc.

What information do we collect?

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details.

How do we use this information?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to us to:

  • fulfill your requests, for example: applications to register for events, donations, competition entries, participation in campaigns and provision of information
  • process transactions, donations, GiftAid or other payments and verify financial transactions
  • handle orders, deliver products and communicate with you about orders
  • identify visitors
  • provide a personalised service to you when you visit our website e.g. by customising the content and/or layout of our pages for each individual user
  • record any contact we have with you
  • prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf
  • in aggregate (and therefore anonymously) to profile your use of the website and carry out research on our users’ demographics, interests and behaviour to help us gain a better understanding of how our supporters navigate and use the website, and to enable us to improve our service to you
  • provide you with information which we think may be of interest to you, as explained below:

Keeping you informed about the Mission’s work

As well as using personal information to fulfill requests, we also like to keep our supporters informed about the Mission’s activities, campaigns and promotions or about updates to our website. Although we don’t sell or rent personal information, we do agree, from time to time with other like-minded organisations to contact each other’s supporters for mutual benefit. In addition, we sometimes may want to contact our supporters with offers from companies that could benefit the RNMDSF, the fishing communities we help and that may be of interest to you.

Your acceptance of this Policy

By using our site, or by entering a competition or registering for an event, you consent to the collection and use of information by the RNMDSF in accordance with our Privacy Policy. By entering an RNMDSF competition, promotion or campaign you will generally be agreeing to receive mailings, emails or text messages from the RNMDSF. In other situations, when submitting your personal information, you will be given the option not to be included in mailings or other contacts from the RNMDSF or other organisations (whether by post, email or other electronic messaging, telephone or fax). If you do not agree to this Policy, please do not use our site or enter our competitions.

Your rights

Any personal information submitted via our website is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: www.dataprotection.gov.uk/ or read the Act online at: www.hmso.gov.uk/acts/acts1998/19980029.htm.

If you do agree to receive this information (whether by entering a competition, signing up for an event or otherwise), and later decide that you no longer wish to be contacted, you can change your mind at any time by contacting Supporter Services, The Fishermen’s Mission, Mather House, 4400 Parkway, Solent Business Park, Fareham, Hampshire PO15 7FJ, telephone 01489-566-910 or email: enquiries@fishermensmission.org.uk

If we contact you by email or text message, each time you receive a message you will also have the option to decline to receive further information from us in that manner.

Where is the information stored?

Information which you submit via this website is sent to a computer located in the United Kingdom. This is necessary in order to process the information and to send you any information you may have requested. Information submitted by you may be transferred by us to our other offices or to other reputable third party organisations as referred to in this Policy and these may not always be situated inside the European Economic Area.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering services, answering supporters’ questions about products or services, sending postal mail, emails and text messages, analysing data and processing credit card payments. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We would require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

We may also disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

We may have to disclose personal information if required to do so by law, or law enforcement agencies or if we believe that such action is necessary to protect and defend the rights, property or personal safety of the RNMDSF, the website or its visitors.

Except as indicated above; we will not use or transfer this data to any third parties without your prior permission.

Changes to the Mission’s privacy policy

From time to time, we will make changes to this statement to keep it up to date and relevant. Please make sure you check regularly to see what’s changed. If you carry on visiting our site after an amendment has been made, this will constitute your acceptance of any amendments we have made to our privacy statement.

Links to other websites

The official Mission website contains links to other web sites and RNMDSF is merely providing these links to you as a convenience, we are not responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We recommend that you check the privacy policy of each site you visit.

In addition, if you linked to our website from a third party website, we are not responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Further Disclaimer

Although the official Mission website contains links to other sites the Mission is not responsible for the content of external web sites and does not endorse their content. External websites may also contain viruses for which we are not responsible.

Although great care has been taken in the preparation of information on this site, the Royal National Mission to Deep Sea Fishermen does not and cannot guarantee 100% accuracy thereof. As a small charity we have limited resources available to try to ensure accuracy of the content of this site, as such there maybe inaccuracies, typographical errors or inconsistencies and changes are periodically added to the information herein. Anyone using the information contained in this web site does so at their own risk.

There may be a number of websites purporting to be those of the Fishermen’s Mission. Visitors should please note that we are not in any way responsible for, nor have control over, any other websites using our name. Likewise, we are not responsible for any unofficial websites created by friends of, or RNMDSF support groups, volunteers, business interests or well meaning enthusiasts that you may visit. We do not endorse, nor in any way approve the content of said sites.

Do we use ‘Cookies’?

‘Cookies’ are small pieces of information stored on the hard drive of a user’s computer that contain information about the user.

The Fishermen’s Mission uses session cookies to ensure that you can interact with our web sites successfully. These will record data entered by you so that it is available from one screen to the next, but it is not recorded or held by us after you leave our web site. These session cookies exist only as long as the browser remains open. Once the browser is closed, the cookie is deactivated.

If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your file management software to locate the file or directory that stores cookies. You may also refer to your Internet browser’s instructions. You can do this by clicking on the “Help” menu there-in. Please note however that if you disable our cookies you may not be able to access certain areas of our site.

Further information on UK regulations and deleting or controlling cookies is available at www.AboutCookies.org

How do we protect personal information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations, and, if you have consented, to other organisations who may share our objectives.

We may also need to disclose your information if required to do so by law.

Your consent

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at our Head Office address below.

We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.

Royal National Mission to Deep Sea Fishermen Head Office, Mather house, 4400 Parkway, Solent Business Park, Hampshire PO15 7FJ

Telephone: 01489-566-910, e-mail: enquiries@fishermensmission.org.uk

Copyright Applies

The contents of this web site may be reproduced for personal, educational or in-house purposes. Any other reproduction, e.g., for commercial purposes or private gain is subject to copyright licensing from RNMDSF. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. Nothing contained herein shall be construed as conferring any licence by RNDMSF to use any item displayed. All rights reserved. If in doubt, please contact the Web Manager at our Head Office for clarification. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not RNMDSF). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are usually indicated within these documents/photographs).

Copyright Disclaimer

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information. By sending in photos/images and/or written material you are transferring copyrights for use in future RNMDSF publications or website. We will not sell on your photo/images, but reserve the right to use for any other purpose. If we have unwittingly used your material without prior permission please accept our sincere apologies.

Images

Although every attempt has been made to make sure all the images and pictures shown on this website are accurate, they should be considered to be for illustrative purposes only and do not necessarily reflect the subject they represent. In order to protect the identities and the dignity of people we help, images of models may have been substituted for illustrative purposes.